Privacy Policy

Effective October 19, 2026

At The Neuro-Play Method®, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information through our website, contact forms, consultations, educational resources, training programs, and communications.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Your name, email address, and phone number.
• Information submitted through contact and registration forms.
• Appointment and consultation details.
• Course and training enrollment information.
• Communication preferences and records of consent.
• Website usage data collected through cookies or analytics tools.

Please avoid submitting sensitive personal or medical information through general website contact forms.

2. How We Use Your Information

We may use the information collected to:

• Respond to your questions and inquiries.
• Schedule and manage appointments.
• Provide requested resources and services.
• Deliver courses, workshops, and professional training.
• Send service-related communications.
• Send marketing communications where appropriate consent has been provided.
• Maintain and improve our website and services.
• Meet applicable legal requirements.

3. Text Messaging and SMS Consent

The Neuro-Play Method® offers optional SMS communications to individuals who have expressly agreed to receive text messages.

Depending on the consent selected, these may include appointment reminders, scheduling updates, responses to inquiries, educational announcements, course information, and promotional offers.

Marketing and non-marketing text message consent are requested separately. Consent to receive SMS messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance.

4. Information Sharing

We do not sell personal information collected through our website.

We may share information with service providers that support our website, scheduling, payment processing, communications, and educational services, solely as needed to perform those functions and subject to appropriate protections.

Information may also be disclosed when required by law or to protect legal rights and security.

5. Data Security and Retention

We use reasonable administrative and technical measures to protect personal information. However, no method of electronic storage or transmission can be guaranteed completely secure.

We retain information only as long as reasonably necessary for business, service delivery, or legal purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality and understand visitor activity.

You may manage certain cookie preferences through your browser settings or available website consent controls.

7. Your Privacy Choices

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information.

You may unsubscribe from promotional emails through their unsubscribe links and stop SMS communications by replying STOP.

8. Third-Party Services

Our website may contain links to third-party platforms. Their data practices are governed by their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

The Neuro-Play Method®
Website: neuro-play.org
Email: [email protected]